Posts Tagged microsoft crm

An Early Look at CRM 5

Over the past few months the CRM product team at Microsoft have given a few sneak peeks at some of the more interesting new functionaliy that they’re working on.  I’ve pulled together this list of some of the videos that they have captured to document their product development.

Overview

In this first video is a chat with Andy Bybee, Humberto Lezama Guadarrama and Allen Hafezipour all program managers on the CRM platform team thinking about programmability and the developer experience. They discuss some of the thinking that’s going into the next release of CRM.

  • Have a look at the video here.

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Displaying Email Text in a CRM Report

If you have ever built a custom report Dynamics CRM that references the Description field of the email entity, you probably realized that the body of an email is stored in the database in HTML format. Thus your report may have looked something like this:

CRM Email Format

In order to display an email correctly in an SSRS report you need to add a function into the code library of the report and then reference that function in your data field. To drop in the code, navigate to Report -> Report Properties -> Code. The following function can be used to strip HTML from an input field: Read the rest of this entry »

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