Archive for category Systematica
Creating Dashboards in Dynamics CRM 2011
Posted by Shah Moin in Dynamics CRM, Southern California Microsoft Dynamics Partner, Systematica, Uncategorized on March 31, 2011
One of the most noticeable features in Microsoft Dynamics CRM 2011 is the newly updated dashboard functionality. Dashboards not only enable businesses to track their performance real-time but also serve as a critical element of successful business management. There are a number of reasons that make dashboards so powerful and attractive. For example, the users [...]
Queues in Microsoft Dynamics CRM 2011
Posted by Shah Moin in Dynamics CRM, Southern California Microsoft Dynamics Partner, Systematica on March 31, 2011
Just what is a “queue” and why should I use them in my Microsoft Dynamics CRM solution? A queue should be thought of as a repository or a container for anything that requires some action such as closing a case, making a phone call or delegating a task to someone. In Dynamics CRM 2011, queues [...]
Extending the Reach of CRM with Marketing Automation
Posted by Cory Fellers in Dynamics CRM, Southern California Microsoft Dynamics Partner, Systematica on March 31, 2011
Today’s information savvy prospects don’t have a lot of time or patience for lengthy sales calls. When you are fortunate enough to interact directly with a hot lead, you will need to provide immediate relevant, valuable information in order to keep the potential customer engaged in the conversation. Marketing automation can arm your sales team [...]
Debating Dynamics GP vs. NetSuite?
Posted by Fara Panah in Dynamics GP, Systematica on February 10, 2011
If a hosted solution is your preferred deployment model, NetSuite is by no means your only option. Microsoft Dynamics GP is a robust solution that can be deployed quickly, with an environment that minimizes hardware infrastructure costs, and it offers various deployment options. Although a hosted deployment model provides certain advantages, it is not the [...]
CRM Online 2011 & Scribe Online Replication Services – Dynamic Duo
Posted by Abi Shende in Dynamics CRM, Southern California Microsoft Dynamics Partner, Systematica on January 26, 2011
Microsoft recently announced the worldwide availability of Microsoft Dynamics CRM Online, the cloud version of the new Microsoft Dynamics CRM 2011 release that delivers new levels of productivity to sales, service and marketing organizations while reducing the overall cost of ownership and improving agility and reliability of your CRM applications. In addition, you can use [...]
Goal Management in Dynamics CRM 2011
Posted by Shah Moin in Dynamics CRM, Southern California Microsoft Dynamics Partner, Systematica on January 26, 2011
In my previous blog I discussed the Microsoft Dynamics CRM 2011 features in brief. Here, I will go in detail about Goal Management entities in CRM 2011 to ensure you are meeting your core business objectives. With enhanced data visualization and dashboards tailored to different roles, Microsoft Dynamics CRM gives your team a real-time view [...]
Streamline Customer Service with Dynamics CRM 2011 Guided Processes
Posted by Cory Fellers in Dynamics CRM, Southern California Microsoft Dynamics Partner, Systematica on January 25, 2011
Many companies implementing a CRM solution focus their efforts on the sales and marketing aspect of their business. However, customer satisfaction and retention can be just as important to the success of your CRM solution and your business in general. As written in the Harvard Business Review, management consultants Frederick Reichheld and Earl Sasser estimate [...]
Create free form reports using cube functions in Excel
Posted by Abi Shende in Dynamics CRM, Dynamics GP, Systematica on December 29, 2010
Microsoft Analysis Services provides an OLAP (Online Analytical Processing) engine that provides fast access to aggregated business data such as sales, budgets, inventory and costs. Analysis Services publishes data in form of a cube which enables you to filter and group data by predefined categories or dimensions. A cube is often used with Excel PivotTable [...]
Microsoft Dynamics CRM 2011: What’s in it for your business?
Posted by Shah Moin in Dynamics CRM, Systematica on December 23, 2010
Microsoft has created quite a buzz in the market with its Dynamics CRM 2011 version with many new value-added features. The new version supports both on-premise and cloud-based deployments. If you are a business that utilizes Microsoft Office applications or other third party applications, choosing Dynamics CRM 2011 makes a lot of sense. Here’s why: [...]
Save Money on your Dynamics GP Implementation
Posted by Mike Marcin in Dynamics GP, Southern California Microsoft Dynamics Partner, Systematica on December 23, 2010
Did your place of business boom this year, significantly increasing the workforce and record breaking bonuses? Is your house, for most people their biggest financial asset, worth more at the end of this year than it was in 2009? Are you feeling good about the Christmas gifts that you just put on your charge card? [...]